There could be numerous reasons that can prompt error OLSU 1013 in QuickBooks and the one that triggers the error in most of the cases if having some issues with the internet connectivity. Follow the quick solutions mentioned below and get rid of the issue instantly.
Go to any frequently visited website and check if you can access it.
If you get an error while access any safe website like Google.com, contact your IT administrator for help.
If you are able to access the website, then open Internet Explorer and go to the settings.
From under the Advanced tab checkmark the TLS 1.2 option.
Click Apply and OK to save the settings and now restart your router.
Run QuickBooks again and try to access the online banking in it.
If you still can’t access your online banking because of QuickBooks error OLSU 1013, get in touch with QuickBooks experts for further support. Dial 1800-579-9430 and contact QuickBooks experts now.
How to Resolve QuickBooks Error OLSU 1013?
Solution 1: Enable TLS 1.2 Protocol
Firstly, open Internet Explorer 11 and ensure that you the latest version.
Click the Gear icon on the upper right corner.
Now, go to Internet Options and click on Advanced tab.
Scroll down in the Security Section, unmark USE TLS 1.0 and mark USE TLS 1.2
After that, click on Apply and Ok.
Close all the running programs and restart your system.
Solution 2: Create a new company file
If there are issues with your bank or servers, then follow these steps:
Go to QB File menu and choose New Company
Then, click on Express Start.
Add the bank account facing problems.
Set up the account for Bank Feeds on the new test company.
Download Bank Feed Transactions to test the account.
Solution 3: Deactivate the Accounts Having Online Services
Check the Include inactive option present at the bottom of the chart of accountants.
You have Deactivate Bank Feeds for an inactivate account.
Now, close and open the file again.
Setup every account for Bank Feeds.
Regards,
Willjoe